Every message goes straight to the studio. Pick the closest topic below — each button opens the contact form with the topic already set.
Paste the key from your purchase email into the activation window, or use
Load from file with the attached .lic file.
Activation is offline — no account, no internet needed.
Email us from the address you purchased with and we’ll re-send your license key. Include the name the license was issued to if you have it.
Your license covers one user on two machines. Moving to a new PC? Uninstall on the old one, install and activate on the new one with the same key.
Sorry about that. Tell us your Windows version, GPU (if any), what the source video is (resolution/format), and what happened — a screenshot helps a lot.
Waxy skin: lower Strength or Texture repair, raise Detail restore. Smoothing touching clothes or hair: lower Skin tolerance or Neck/Forehead coverage. The manual’s tips page covers the rest.
Purchases are handled by email while online checkout is being set up. Refund questions are governed by your purchase terms — write us and we’ll sort it out.